How we stock

We try to keep a good balance with having most of the offering readily available and replenish our stocks frequently.

We carefully check both the quality and quantity of all incoming products.
Each item is weighed, 3D scanned, and—if necessary—its expiration date and lot number are documented.

If there are any discrepancies, you’ll be automatically notified, and we’ll contact you to discuss the next steps.

In some cases, products need to be sealed or repackaged into smaller units. All of this takes place in our Local Belgium Located Warehouses.

A state-of-the-art, robot-driven system where your products are stored dust-free, securely, and in an ultra-compact way.

To manage all of this, we use a highly intelligent Warehouse Management System (WMS)—a modern platform continuously improved by a dedicated team of developers working on new innovations and enhancements every day.

This system ensures seamless collaboration between our robots and operators, enabling optimal performance and precise inventory control.

You can access our Warehouse Management System 24/7 from anywhere in the world, with a range of reporting tools to help you monitor your stock in real time.

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Should you have a special inquiry on the stock please contact us. 

Our Stock is located in Belgium in warehouses in Mechelen & Oostende.

How we pick & pack

As soon as we receive your orders, our robots spring into action.
The AutoStore robots immediately start delivering the products to our operators, who then pick them from the bins.

Some of our stations are already equipped with robotic arms that can pick the products directly from the bins. This allows us to work even more efficiently and reduce errors to an absolute minimum.

A custom-printed box can be developped, please contact us for special inquiery.

Our packing machines come with a unique feature: they can print full-color designs directly onto the lid of each box.

This makes your deliveries extra “Instagrammable.” You can easily upload and manage your designs through our platform—whether it’s seasonal artwork, special labels like “fragile” based on the product inside, or even personalized messages featuring your customer’s first name.

Together with our in-house print specialists, we’ve developed a range of unique add-ons that can be easily included with any order.

Think: experience inlays, personalized thank-you cards, custom gift vouchers, branded product wraps, and more.

How we send

All your orders are packed using our automated packing machines.
Each box is custom-sized to fit the contents perfectly, minimizing the use of packaging and filler materials. That means no unnecessary air is shipped, and since the boxes are sealed with glue instead of plastic tape, it’s a much more sustainable solution.

Our machines can also print directly on each box—fully customized, even with your customer’s name for a personal touch.

Do your products not fit in our automated system? No problem—our team is ready to carefully pack your order by hand.

How you can track the sending & The delivery partners

We partner with nearly all major carriers, allowing us to ship your orders worldwide.

Thanks to Belgium’s unique central location, we’re just one border away from all major European e-commerce markets. This means we can deliver to countries like the Netherlands, France, Germany, and the UK within just one day—and at very competitive rates.

You stay in full control:
Choose your preferred carriers, set your own shipping rules via our platform, or simply let us select the most cost-effective option for every shipment.

We work with a trusted network of well-known carriers specialized in consumer deliveries, including Bpost, PostNL, DPD, DHL, GLS, Deutsche Post, Colissimo, and UPS.

Thanks to our high-volume contracts with these partners, we’ve secured highly competitive rates—benefits you enjoy from day one.

Belgium’s central location puts all major European e-commerce markets just one border away. That means we can deliver to countries like the Netherlands, France, Germany, and the UK within a single day, and at very low shipping costs.

You stay in full control:
Choose your preferred carriers, set your own rules via our platform, or let us automatically select the most cost-effective option. Our daily cutoff time is 11:00 PM.

In addition to global home delivery, we also offer pickup at tens of thousands of collection points across Europe.